1. Who we are
ZERAKET is operated by DigitRise Africa Technologies Ltd, registered in Kampala, Uganda. Contact: legal@zeraket.com.
Legal
Terms of service
These terms govern your use of ZERAKET. By creating an account, buying a ticket, or hosting an event, you agree to them.
2. Your account
You are responsible for the security of your credentials. You must be at least 16 years old to create an account; some events have higher age limits.
3. Buying tickets
All sales are final unless an event is cancelled, materially changed, or the organizer offers refunds. Service fees are disclosed at checkout.
4. Hosting events
Organizers are responsible for delivering the event as advertised, complying with local laws, and honoring valid tickets.
5. Prohibited use
- Reselling tickets above face value where prohibited
- Using bots or scripts to acquire tickets
- Fraud, money laundering, or financing illegal activity
6. Liability
ZERAKET is a marketplace and infrastructure provider. We are not the organizer and our liability is limited to the fees we charged on the affected transaction.
7. Changes
We may update these terms; material changes will be notified at least 14 days in advance.
8. Governing law
Disputes are governed by the laws of Uganda, with arbitration seated in Kampala. EU and UK consumer rights are preserved where applicable.
Last updated: May 2026.